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QA

Overall Score

82.4

+3.2 pts from last month

Evaluations This Month

24

Critical Failures

2

Best Branch

Downtown

Score: 91.3

Score Trend (6 Months)

Category Breakdown

Cleanliness
88
Service Quality
79
Food Quality
85
Ambiance
81
Speed of Service
76
Menu Knowledge
72

Recent Evaluations

DateBranchShopperScoreStatus
Apr 14DowntownShopper A91/100Passed
Apr 13MallShopper B68/100Failed
Apr 12AirportShopper A84/100Passed
Apr 11UniversityShopper C77/100Warning
Apr 10DowntownShopper B88/100Passed